Communication Policy

This policy describes our policies and procedures on communication methods and the rules and
regulations in compliance with TCPA.

Read these Terms and Conditions (this “Agreement”) for important information about our
communication policy. THIS AGREEMENT CONTAINS A MANDATORY
ARBITRATION PROVISION THAT AS FURTHER SET FORTH BELOW, REQUIRES
THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES,
RATHER THAN JURY TRIALS OR ANY OTHER COURT PROCEEDINGS, OR
CLASS ACTIONS OF ANY KIND.

Sync-In Global (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This
Communication Policy explains how we collect, use, disclose, and safeguard your information when you
visit our website Sync-InGlobal.com, including any other media form, media channel, mobile website, or
mobile application related or connected thereto (collectively, the “Site”). Please read this communication
policy carefully. If you do not agree with the terms of this communication policy, please do not access the
site.

We may communicate with you through SMS, Apple’s Game Center, Facebook, Google, Instagram,
Pinterest, Twitter, Whatsapp, Viber, WeChat, Emails, Apps, or any available channel on behalf of
ourselves, our affiliates, and advertisers.

You are authorizing Sync-InGlobal.com and its corporate parents, affiliates, and partners to deliver or
cause to be delivered to you (including through Members and authorized third-parties) telemarketing
promotions for products or services in addition to those about which you are applying, but that may be of
interest to you using an automatic telephone dialing system or an artificial or prerecorded voice and text
messages to the phone numbers you provided. You are not required to sign this agreement as a condition
of purchasing any property, goods, or services.

We reserve the right to make changes to this Communication Policy at any time and for any reason. We
will alert you about any changes by updating the “Last Updated” date of this Communication Policy. Any
changes or modifications will be effective immediately upon posting the updated Communication Policy
on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Communication Policy to stay informed of updates. You
will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the
changes in any revised Communication Policy by your continued use of the Site after the date such
revised Communication Policy is posted.

The Sync-In Global communication is offered on an “as is” basis and: (1) may not be available in all
areas or through all wireless carriers or service providers at any or all times; and (2) may not continue to
work in the event of product, software, coverage or other service changes made by your wireless carrier
or service providers. Sync-In Global may change or discontinue any of its communication program(s)
without notice or liability to you. Sync-In Global and its related companies and each of their respective
officers, directors, employees, and consultants are not responsible and shall not be liable for any losses or
injuries of any kind resulting, directly or indirectly, from any Sync-In Global communication or from
technical failures or delays of any kind. Sync-In Global reserves the right to cease delivery of any
communication to any person at any time in its sole discretion. The wireless carriers or service providers
are not liable for any delayed or undelivered text alerts.

Sync-InGlobal.com. or one or more of its affiliates may offer access to messages pertaining to your orders
and product delivery service through Sync-In Global or its third-party vendors via recurring SMS (Short
Message Service) and MMS (Multimedia Message Service) text alerts. Enrollment in text alerts requires a
customer to provide his or her own mobile phone number with an area code. By enrolling to receive text
alerts, you agree to these terms and conditions, which become effective upon your enrollment.

You acknowledge that text alerts will be sent to the mobile phone number you provide to Sync-In Global.
Such alerts may include limited personal information about your orders and/or product delivery, and
whoever has access to the mobile phone or carrier account will also be able to see this information. Once
you enroll, the frequency of text alerts we send to you will vary. You will typically receive text alerts
when we have information for you about a product or other information. Sync-In Global does not impose
a separate charge for text alerts; however, your mobile carrier’s message and data rates may apply
depending on the terms and conditions of your mobile phone contract. You are solely responsible for all
message and data charges that you incur. Please contact your mobile service provider about such charges.

You may opt out of Sync-In Global text alerts at any time. To stop receiving the order and delivery
service text alerts, replying STOP to any received text will opt you out of all future text messages. After
you submit a request to unsubscribe, you may receive one final text alert from Sync-In Global confirming
that you will no longer receive text alerts. No additional text alerts will be sent unless you re-activate your
enrollment.

Consent varies based on the types of conversations the company has with its clients. (Conversational,
Informational, Promotional, etc.) and on the nature of the conversation (Transactional or Promotional).
Conversational SMS/text messaging is a one-on-one two-way conversation between the company and its
existing customers or known contacts with an existing business relationship.

If a customer texts us first and we respond quickly with a single message, then it is likely conversational.
As long as the company responds with relevant information, then verbal and written permission is not
required. This is called implied consent.

Informational SMS/Text & Voice Recordings: Informational messaging takes place when a contact gives
the company their phone number and agrees to be contacted in the future. For informational text
messaging, the customer does need to agree to receive texts specifically for informational purposes.

This is called express permission. Contacts may grant us this permission via text opt-in, on a form, on a
website, verbally, or with written permission.

Promotional Text Messaging: Promotional texts are texts that directly promote, market, and sell your
business, or its services. Contacts may sign a form, check a box online, etc. to receive promotional text
messages.

Text Message Calls-to-Action (CTAs)
A “Call-to-Action,” also known as a CTA, is a link or button that you include in your text message to
prompt your recipient to do an action.

SMS Messages: Message and data rates may apply. Message frequency depends upon your activity. For
support, text HELP at 1 ( ). To opt-out at any time, reply STOP.

This might include a link to pay their open invoices, an opt-in or opt-out to a text message campaign, a
connection to a website or other web property, a link to a calendar, and more.

Sync-In Global will be sending clients text messages including but not limited to the explanation of our
service, and informational and promotional content for the business.
Clients can opt-out by texting a keyword like “STOP” and “UNSUBSCRIBE” or by expressing their lack
of interest in the call.
A client might receive SMS text messages based on their activity or engagement.
When a client agrees to the communication policy, you agree to receive text messages from Sync-In
Global, and message and data rates may apply.
Sync-In Global can only attempt to contact consumers anytime a service is requested or is available.
Sync-In Global may only send promotional text messages to contacts received through inbound queries
on the website or other advertising pages used for lead generation

Call Recording
Sync-In Global operates a telephone system that is capable of recording conversations for the
achievement of various proper and lawful purposes, including (i) quality monitoring, (ii) training, (iii)
compliance, and (iv) safeguarding purposes. Calls, incoming or outgoing, may be recorded, retained,
and/or collected.

All calls, incoming and/or outgoing to and/or from Sync-In Global, can be recorded. Under normal
circumstances, a call will not be retrieved or monitored unless:

It is necessary to investigate a complaint;
It is part of a management quality check that our standards are being met;
It provides assurance of Sync-In Global quality standards and policies.
There is a threat to the health and safety of staff and/or visitors and/or customers and/or vendors and/or
for the prevention and/or detection of a crime;
It is necessary to check compliance with regulatory procedures;
It will aid Sync-In Global employees in call handling through use in training and coaching our staff;
It is for safeguarding purposes; or
It is for helping to protect employees from abusive or nuisance calls.

Personal data collected in the course of recording activities will be processed fairly and lawfully in
accordance with the relevant legislation, including GDPR. Data collected shall be:

Adequate, relevant, and not excessive;
Used for the purpose(s) stated in this policy only and not used for any other purposes;
Accessible only to managerial and/or senior staff such as our CEO, COO, legal department, accountants,
and specifically authorized IT representatives.
Handled and managed confidentially;
Kept and/or stored securely; and
Not kept for longer than necessary and will be securely destroyed thereafter.

Where possible, we will inform the caller and/or the receiver of the call that the call will be
monitored/recorded for quality/training purposes so that they have the opportunity to consent by
continuing with the call or hanging up.

By continuing a call and/or accepting the current policy you freely and unconditionally consent that when
receiving a call from Sync-In Global and/or when you are calling Sync-In Global, the call may be
monitored or recorded for the purpose(s) stated in this policy.

Facebook Permissions
The Site and our mobile application may by default access your Facebook basic account information,
including your name, email, gender, birthday, current city, and profile picture URL, as well as other
information that you choose to make public. We may also request access to other permissions related to
your account, such as friends, check-ins, and likes, and you may choose to grant or deny us access to each
individual permission.

Data From Apps Platforms
User information from social networking sites, communication apps, and other platforms, such as Apple’s
Game Center, Facebook, Google+, Instagram, Pinterest, Twitter, Whatsapp, Viber, and WeChat including
your name, your social network username, location, gender, birth date, email address, profile picture, and
public data for contacts, if you connect your account to such social networks. If you are using our mobile
application, this information may also include the contact information of anyone you invite to use and/or
join our mobile application.

Data From Contests, Giveaways, and Surveys
Personal and other information you may provide when entering contests or giveaways and/or responding
to surveys.

By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate
or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we
may share your information as permitted or required by any applicable law, rule, or regulation. This
includes exchanging information with other entities for fraud protection and credit risk reduction.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including
payment processing, data analysis, email delivery, hosting services, customer service, and marketing
assistance.

Marketing Communications
With your consent, or with an opportunity for you to withdraw consent, we may share your information
with third parties for marketing purposes, as permitted by law.

Interactions with Other Users
If you interact with other users of the Site and our mobile application, those users may see your name,
profile photo, and descriptions of your activity, including sending invitations to other users, chatting with
other users, liking posts, and following blogs.

Online Postings
When you post comments, contributions, or other content to the Site or our mobile applications, your
posts may be viewed by all users and may be publicly distributed outside the Site and our mobile
application in perpetuity.

We may use third-party advertising companies to serve ads when you visit the Site or our mobile
application. These companies may use information about your visits to the Site and our mobile
application and other websites that are contained in web cookies in order to provide advertisements about
goods and services of interest to you.

Affiliates
We may share your information with our affiliates, in which case we will require those affiliates to honor
our Privacy, Communication Policy, Terms of Use, and any other applicable policy. Affiliates include our
parent company and any subsidiaries, joint venture partners, or other companies that we control or that are
under common control with us.

Business Partners
We may share your information with our business partners to offer you certain products, services, or
promotions.

Other Third Parties

We may share your information with advertisers and investors for the purpose of conducting general
business analysis. We may also share your information with such third parties for marketing purposes, as
permitted by law.

Sale or Bankruptcy
If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity,
we may transfer your information to the successor entity. If we go out of business or enter bankruptcy,
your information would be an asset transferred or acquired by a third party. You acknowledge that such
transfers may occur and that the transferee may decline to honor commitments we made in this Privacy
Policy.

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and
we have no authority to manage or control third-party solicitations. If you no longer wish to receive
correspondence, emails, or other communications from third parties, you are responsible for contacting
the third party directly.

Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-
out by:

Noting your preferences at the time you register your account with the Site or our mobile application.
Log into your account settings and update your preferences.
Contact us using the contact information provided below.

If you no longer wish to receive correspondence, emails, or other communications from third parties, you
are responsible for contacting the third party directly.

CONTACT US
If you have questions or comments about this Communication Policy, please contact us at: Info@Sync-
InGlobal.com